1. Information We Collect

Personal Information:
Name, email address, phone number, physical address
Financial information provided in connection with consulting services
Opt-in records and timestamps for all communication channels (SMS, email, etc.)

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Non-Personal Information:
IP address, browser type, device information
Website usage patterns and analytics
Cookies and similar technologies

Customer Communication:
Records of inquiries and service requests
Appointment details and preferences
Service history and feedback

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2. How We Use Your Information

We use collected data for:

Providing and improving our consulting services
Communicating with you about your inquiries, appointments, and service updates
Enhancing website functionality and user experience
Ensuring security and fraud prevention
Maintaining records of your communication preferences and consent

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3. SMS Messaging & Compliance

Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:
You will only receive messages if you have explicitly opted in
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:
You can cancel SMS notifications at any time by replying “STOP”
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
All opt-out requests are processed immediately

Message Frequency & Content:
Message frequency varies based on your interactions with our business
Messages will be directly related to the services you have requested
We do not send promotional content without specific consent

Help & Support:
Reply “HELP” for assistance or contact us at info@kensleyfinancial.com
Customer support is available during regular business hours

Carrier Information:
Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

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4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:
Third-party vendors who assist in our operations (e.g., CRM systems, communication platforms)
SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive
All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:
If required by law, legal process, or to protect our rights
In response to valid law enforcement requests or court orders

Business Transfers:
In case of mergers, acquisitions, or sale of assets
In such cases, your data remains protected under the terms of this policy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

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5. Data Security

We implement and maintain reasonable security measures to protect your personal information:

Encryption of sensitive data in transit and at rest
Secure access controls and authentication mechanisms
Regular security assessments and updates
Employee training on data protection

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

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6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze site traffic and user behavior
Remember your preferences
Improve website functionality and user experience

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your Rights & Choices

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You have the right to:

Access, update, or delete your personal information
Opt-out of marketing emails by clicking “unsubscribe” in our emails
Opt-out of SMS messages by replying “STOP”
Request information on how we process your data
Withdraw consent at any time for future communications

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Candy Productions LLC.

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9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date.

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10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:
info@kensleyfinancial.com